Lending and Collection for Banking

Corporate Training

Manfaat :

  • Memahami konsep dan prinsip lending dan collection didalam bisnis perbankan.
  • Mampu mengembangkan strategi lending dan collection secara efektif dan efisien.

Materi :

  1. Introduction
    • Konsep dan Prinsip Lending & Collection
    • Review Procedures For Lending And Borrowing Collection
    • Standard Skill For Lending & Collection People
  2. Lending In Banking
    • Konsep dan Prinsip Lending Dalam Perbankan
    • Kenali Nasabah Anda
    • Proses Nasabah Membeli Produk/Jasa
    • Strategi Lending Process
    • Megelola Resiko Lending
    • Peran Sales Lending
    • Customer Relationship Management
  3. Collection For Banking
    • Collection Process
    • Collection Model
    • Strategy By Risk Segmentation
    • Front-End Strategy
    • Control The Risk & Reduce Loss
    • Bankruptcy Prevention Strategy / Tools
    • Strategy For Recovery
    • Effective Collection Call
    • File And Documentation
    • Fact Findings
    • Practice And Tips For Collection Call
    • Handling And Responding
    • Dealing With Difficult People
  4. Workshop & Case Study Collection For Banking

Peserta :

  • Account Officer, Business Development, and Relationship Manager.
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